Organizations

Manage your organization's structure, including multiple dealership locations (stores) and the staff members associated with them.

The Organizations section provides administrative control over the multi-location structure of your DealerAI account. It is used by organization administrators to manage stores (individual dealership locations) and the staff members who have access to each one.

The Organizations section is only visible to users with the Admin or Org Admin role. Standard dealership users do not see this section.

Overview

DealerAI supports multi-tenant organizations — a single organization can manage multiple dealership stores. The Organizations section is the control centre for that structure.

Area	Purpose
Stores	View and configure all dealership locations in the organization
Staff	Manage the people who have access to the portal and their assigned roles

Stores

The Stores page lists every dealership location belonging to your organization.

Stores List

Each row in the stores table shows:

Column	Description
Store name	The display name of the dealership location
Location	City or address
Status	Active or inactive
Users	Number of staff assigned to this store

Store Detail

Click any store to open its detail view, which includes several tabs:

Tab	Contents
Details	Name, address, timezone, and other store metadata
Users	Staff members who have access to this store, with their roles
Manufacturers	Vehicle brands sold by this store
Configuration	Advanced NLP and platform-specific settings

Adding a New Store

Go to Organizations → Stores and click Add Store

Enter the store name, address, and timezone

Select the manufacturers the store sells

Click Save — the new store is created and can now be configured fully

Assigning Users to a Store

Open the store in the stores list

Navigate to the Users tab

Click Add User and search for the staff member by name or email

Select their Role (Admin, Org Admin, or User) for this store

Click Save

Staff

The Staff page manages the professional profiles of everyone who has access to your organization's portal.

Staff List

The staff list shows all personnel in the organization:

Column	Description
Name	Staff member's full name
Email	Login email address
Role	Organization-level role
Stores	Number of stores the staff member has access to

Use the search bar to filter staff by name or email.

Staff Profile

Click any staff member to view their profile:

Full name, email, and profile photo (via Gravatar)
Assigned stores and roles
Account status

Adding a Staff Member

Click Add Staff from the staff list

Enter the staff member's name and email address

Assign an organization-level role

Click Save — the staff member receives an email invitation to set their password

Editing and Removing Staff

Open a staff profile and click Edit to update their details. To remove a staff member from the organization, open their profile and use the Remove option. This revokes all portal access immediately.

Removing a staff member from the organization removes their access to all stores and cannot be undone without re-inviting them.

Organizations

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