Subscription

Manage your DealerAI subscription plan, billing information, and payment history.

The Subscription section is where you manage your DealerAI plan, review your billing status, and make changes to your payment details or tier.

Overview

DealerAI offers tiered subscription plans based on the number of dealerships, conversation volume, and features required. Your current plan determines which features are available in the portal.

Viewing Your Current Plan

The Subscription page shows:

Item	Description
Current plan	The active subscription tier and its included features
Billing cycle	Monthly or annual billing, and the next billing date
Payment method	The card or payment method on file
Invoice history	Past invoices available to download as PDF

Changing Your Plan

To upgrade or downgrade your subscription:

Navigate to Subscription in the sidebar

Review the available plans in the pricing table

Click Select Plan on the tier that suits your needs

Confirm the change — upgrades take effect immediately, downgrades at the end of the current billing period

Plan changes and billing are processed securely through Stripe. DealerAI does not store your full card details.

Updating Payment Details

To update your billing card or payment method:

Click Update Payment Method on the Subscription page

Enter the new card details in the secure Stripe form

Click Save — your next invoice will be charged to the new method

Cancelling Your Subscription

To cancel, contact your DealerAI account manager or support team. Upon cancellation:

Access continues until the end of the current billing period
Conversation data and configurations are retained for 30 days after cancellation for export
AI agents stop responding to customers at the end of the active period

Plan Features by Tier

Contact your DealerAI account manager for detailed feature comparisons across plans, or visit the pricing page from the Subscription section for the latest information.